Your account has been locked - We cannot send a text message to this number.

Anonymous
2023-02-23T02:48:27+00:00

My account has been blocked for some reason.

When trying the:

Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.

I keep getting: We cannot send a text message to this number.

Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.

How do I get the code?

I see lots of other post about this, but none have worked for me.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-09T17:37:11+00:00

    any help appreciated to unlock my email, cannot send text on this number. My account locked for 3 days

    Please advise.

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  2. Anonymous
    2023-03-03T04:21:29+00:00

    sadly it didnt work for me

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    1 person found this answer helpful.
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  3. Anonymous
    2023-03-03T02:02:26+00:00

    Hello,

    Tried all using and Edge browser but still unsuccessful and so sick on the "We cannot send a text message to this number". Could also be a system maintenance or down on Micrsoft's end??? Any other help would be appreciated at this moment as I really need to access my account 😫.

    A live chat would likely be the best if they had one, coz they're number is unreachable either. (800) 865-9408

    I agree...I also have tried all posted/recommended solutions with no success...

    This is a software flaw (bug)....wholly within the Microsoft ecosystem...it amazes me that we as a Microsoft user community have no mechanism to contact technical support...I would like to believe that if Microsoft was aware of the bug they would fix it...

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    4 people found this answer helpful.
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  4. Anonymous
    2023-03-03T01:23:45+00:00

    Hello,

    Tried all using and Edge browser but still unsuccessful and so sick on the "We cannot send a text message to this number". Could also be a system maintenance or down on Micrsoft's end??? Any other help would be appreciated at this moment as I really need to access my account 😫.

    A live chat would likely be the best if they had one, coz their number is unreachable either. (800) 865-9408

    Was this answer helpful?

    3 people found this answer helpful.
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  5. Anonymous
    2023-03-02T19:41:00+00:00

    Just as dan_321 says, I have confirmed that I was able to send a text message once I used the Edge desktop browser. Had tried in Chrome to no avail and was about to call it quits.

    YES! THIS IS THE ISSUE! IT'S A BROWSER ISSUE EVERYONE! PLEASE TRY USING MICROSOFT EDGE! I WAS NOT ABLE TO USE FIREFOX.

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    1 person found this answer helpful.
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