MS Outlook signatures disappeared or missing after Office update

Anonymous
2022-11-08T21:36:35+00:00

After a recent update the format for the signature creator and editor has changed. I have lost access to all my previous signatures and when I try and recreate a signature with the same name, I am advised it already exists and cannot be over written. How can I access or delete my old signatures?

Version No. 16.0.15726.20070

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

76 answers

Sort by: Oldest
  1. Anonymous
    2023-05-28T13:57:11+00:00

    I have the same issue.

    It is really annoying to have to constantly do rebuilds because of Microsoft screw ups!!!

    Microsoft,

    It's not user specific, it needs to be fixed ....

    How about fixing it with a patch?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-06-06T10:39:43+00:00

    I am running Outlook 2019, not Office 365.

    When I go into the registry to turn off the roaming of signatures, the Value Name shown below is not there, so I can't turn it off.

    Hive: HKEY_CURRENT_USER

    Key Path: Software\Microsoft\Office\16.0\Outlook\Setup\

    Value Name: DisableRoamingSignaturesTemporaryToggle

    Value Type: 1

    I really want to disable the roaming feature, as some of my signature need to be edited for new links and I have no use at all for this feature.

    Is there some other way I can get my signature back and edit them?

    I've read that I can revert Outlook to an earlier version number, but I don't know where I can find the earlier version number.

    I have already turned off all updates.

    Thanks for whatever help you can offer.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-06-06T11:50:49+00:00

    I am running Outlook 2019, not Office 365.

    When I go into the registry to turn off the roaming of signatures, the Value Name shown below is not there, so I can't turn it off.

    Hive: HKEY_CURRENT_USER

    Key Path: Software\Microsoft\Office\16.0\Outlook\Setup\

    Value Name: DisableRoamingSignaturesTemporaryToggle

    Value Type: 1

    I really want to disable the roaming feature, as some of my signature need to be edited for new links and I have no use at all for this feature.

    Is there some other way I can get my signature back and edit them?

    I've read that I can revert Outlook to an earlier version number, but I don't know where I can find the earlier version number.

    I have already turned off all updates.

    Thanks for whatever help you can offer.

    You have to create that registry entry - it isn't already there.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-06-06T12:15:21+00:00

    Thank you for a quick reply.

    How do I create a registry entry?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-06-07T14:28:03+00:00

    I am running Outlook 2019. Your fix sounded like it would be safer than editing the registry, so I thought I'd give it a shot.

    I tried following your instructions to edit the 3 file names associated with each of my old signatures. I immediately got this error message when trying to save the very first signature:

    "If you rename this file it will no longer belong to the folder 'foldername for that signature.' To rename it safely, save it with a new name and then delete the folder 'foldername for that signature.'"

    Did you run into this problem and if so, what did you do and what was the result?

    Was this answer helpful?

    0 comments No comments