Outlook 2016 repeatedly asking for Password for gmail account

For some reason, you probably know why. When the account created and downloaded emails it created an additional folder list with 'inbox' etc. but titled as the email address. Previously I didn't have that and mail had gone direct into the Outlook default folders 'Inbox' etc. It is not the end of the world as things had felt (for email for me) but I will have to manually move mail to the default folders where my main mail is stored.

The only reason that would happen if I understand this correctly is because you didn't create the account to use an existing PST file - step #3d

That aside, very glad you were able to configure the account.

Karl,

I cannot thank you enough for your kind and patient help. With the detail you posted I tried one last time and after one mistake identified by double checking the detail you provided I managed to get both send and receive working (I think I had missed the TLS setting in 'advanced' before). It then took running through send/receive 6 times to get copies of my mails down. All worked as before, where I could right click on an image place marker in an email and use the download images feature.

For some reason, you probably know why. When the account created and downloaded emails it created an additional folder list with 'inbox' etc. but titled as the email address. Previously I didn't have that and mail had gone direct into the Outlook default folders 'Inbox' etc. It is not the end of the world as things had felt (for email for me) but I will have to manually move mail to the default folders where my main mail is stored.

I have documented all that I did so I have a record in case of horrible things happening. I dread anything going pop on the Google side, but I have to hope.

I wish I could convey how much I appreciate your help the process has been truly difficult here and very very depressing.

With kindest regards.

Phil

#1 - <App Password> does not time out. Just make sure you don;t turn off 2FA after generating the <App Password>

#2 - <App Password> is a 16 char contiguous value (no spaces)

#3 - As far as Outlook.com POP goes - same process with different values but you enable POP access for the account

#4 - These are the visual steps to add a Gmail POP account (any version of Outlook - makes no difference if using Outlook '2010 or earlier or adding it using the Control Panel Mail app)

Step #3

a) enter the name and email address

b) select POP and enter the server settings as shown

c) enter the 16 char <App Password> as the password for the account

d) decide whether you want Outlook to create a new PST file for the account or select an existing PST file

Step #5

a) set values as shown

b) decide whether you want the messages removed from the server after being downloaded from the server

c) click <OK> --> all done

If the above steps don't work for you, then there's nothing more that can be suggested. Would mean there is an issue with your system

Karl,

Thanks for your reply.

It took a while to summon the courage to try working through the changes, always in fear that switching on 2FA may only add to my problems because of some unseen or understood reason that I got locked out of the account completely. The community it littered with people in such a situation and there is no obvious help for them. That would be a disaster worse than the current mess.

I walked through Google's process to switch on 2FA getting messages to my phone confirming it was on. I also went and got a set of 10 codes that were supposed to help recover the account if things went wrong.

Then I used the manual setup process in Outlook 2010 to the gmail account. That meant using advanced/additional settings to change the default ports that Outlook offers to 995 incoming and 587 outgoing, switch on SSL and enter the 16 characters of the <App Password>. It was when I clicked the 'Test Settings' button that I got the error messages back.

Perhaps there is some time limit to get through that process or the <App Password> times out, I have no idea?

As the <App Password> is provided in blocks of 4 chars it is not clear if the 'space' chars were required. However, I worked on the 'fact' that they say 16 chars so left the 'space' chars out. Was it that, again I have no idea?

The process has been extremely depressing. Despite your kind help it simply hasn't worked for me. I thought about migrating to another email provider like outlook.com but the information is no better and I haven't done that.

Kind regards

Phil