Using Classic Outlook on Windows for personal email, calendar, and contact management
Hello,
I was having the same trouble but found a work around! If you go to contacts and the drop down next to "new contact" you can click new contact list and then basically create a group so when you type the new contact name which replaces the title of your past quick steps ((intake team) for example) then it sends to all the people in that contact list (: Hope this helps!