right click paste suddenly stopped working in outlook email

Anonymous
2023-01-25T18:19:01+00:00

Normally I can use my mouse to highlight, copy and paste text and URL's from just about anywhere (files on my computer or online) and paste into the body of an email in outlook - have been doing this without any issue for more than five years.

Now, suddenly and without any changes made by me and without any obvious explanation -or solution- I can only copy and paste ONE time after a fresh sign in. Thereafter I cannot copy and paste with my mouse - when I attempt to, a different window opens, it has a paste option in the menu but it does nothing other than close the window.

I can paste with the mouse in the to, cc and subject fields as usual / normal - only the body of the email is affected.

I can paste into the body of the email from the keyboard with Ctr-V - please don't answer with that as the solution - it isn't, it's an alternative.

I am looking to fix the mouse problem - it is how I work and want to continue to work.

Thanks

p.s. Instructions here suggest inserting a screen shot - made two, tried inserting / uploading here but ... that appears not to work either - I don't see any screen shots here do you ?

Outlook | Web | Outlook on the web for business | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

95 answers

Sort by: Oldest
  1. Ron-6928 4,991 Reputation points
    2023-05-26T15:00:27+00:00

    You're welcome, Russ. GBU.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-05-28T04:59:16+00:00

    Microsoft Edge

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-29T06:02:42+00:00

    I had the same problem and found the solution below that was shared by someone else

    • Click on the lock icon to the left of the outlook URL. For me it was not a lock but the extensions icon, (located next to the Bookmark this tab) and turn on Clipboard in permissions. It worked, problem solved.

    Not sure whether people are still having this problem, but the above post provided the solution for me ... thank you. I went to the lock icon to the left of the URL and for some reason the "permissions for this site / clipboard" had been changed to block. I simply changed it to allow and hey presto, its allowing me to copy and paste again.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-05-29T12:16:33+00:00

    I'm using firefox, but have tried it in others.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Ron-6928 4,991 Reputation points
    2023-05-30T15:10:02+00:00

    Solution for Firefox users is on page 7, second post from the bottom.

    Was this answer helpful?

    0 comments No comments