right click paste suddenly stopped working in outlook email

Anonymous
2023-01-25T18:19:01+00:00

Normally I can use my mouse to highlight, copy and paste text and URL's from just about anywhere (files on my computer or online) and paste into the body of an email in outlook - have been doing this without any issue for more than five years.

Now, suddenly and without any changes made by me and without any obvious explanation -or solution- I can only copy and paste ONE time after a fresh sign in. Thereafter I cannot copy and paste with my mouse - when I attempt to, a different window opens, it has a paste option in the menu but it does nothing other than close the window.

I can paste with the mouse in the to, cc and subject fields as usual / normal - only the body of the email is affected.

I can paste into the body of the email from the keyboard with Ctr-V - please don't answer with that as the solution - it isn't, it's an alternative.

I am looking to fix the mouse problem - it is how I work and want to continue to work.

Thanks

p.s. Instructions here suggest inserting a screen shot - made two, tried inserting / uploading here but ... that appears not to work either - I don't see any screen shots here do you ?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-05-04T22:16:51+00:00

    OK, I am not really spending much time trying to solve this anymore.

    For now, I will just use ctrl-v to paste. Not a big deal. It is just more convenient to do everything with one hand on the mouse rather than switching between keyboard and mouse. The exercise will do me good anyway.

    I thought I had found the answer by clicking the 3 dots and clicking the T and choosing Switch to plain text instead of HTML but when I paste an internet link it is not clickable and in black like all the rest of the text. When I am on HTML the link is clickable but copy and paste is not there and I use ctrl-v.

    Also, I have found that it changes every time and needs rest every time. There may in fact be a Microsoft flaw here from an update or something.

    Take Care, God Bless

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  2. Anonymous
    2023-05-05T14:44:01+00:00

    Russ,

    I posted a much simpler workaround previously. You simply double-click (left button) in the body of the email, then right-click on the gray box that appears. Then you can paste normally as before.

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  3. Anonymous
    2023-05-05T17:29:23+00:00

    A gray box doesn't appear in every browser and/or version of Outlook even though the problem can occur in any.

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  4. Anonymous
    2023-05-05T17:57:20+00:00

    Krystia, thanks, seems easy enough but now I get this message in the body of the email--I don't know why I am getting this?

    Take Care, God Bless

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  5. Anonymous
    2023-05-05T18:12:12+00:00

    I see. I'm not working online. I'm using the Office 360 Outlook desktop app.

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