right click paste suddenly stopped working in outlook email

Anonymous
2023-01-25T18:19:01+00:00

Normally I can use my mouse to highlight, copy and paste text and URL's from just about anywhere (files on my computer or online) and paste into the body of an email in outlook - have been doing this without any issue for more than five years.

Now, suddenly and without any changes made by me and without any obvious explanation -or solution- I can only copy and paste ONE time after a fresh sign in. Thereafter I cannot copy and paste with my mouse - when I attempt to, a different window opens, it has a paste option in the menu but it does nothing other than close the window.

I can paste with the mouse in the to, cc and subject fields as usual / normal - only the body of the email is affected.

I can paste into the body of the email from the keyboard with Ctr-V - please don't answer with that as the solution - it isn't, it's an alternative.

I am looking to fix the mouse problem - it is how I work and want to continue to work.

Thanks

p.s. Instructions here suggest inserting a screen shot - made two, tried inserting / uploading here but ... that appears not to work either - I don't see any screen shots here do you ?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-04-27T13:33:09+00:00
    1. CLICK ON ...
    2. CLICK ON T
    3. SELECT SIMPLE DOCUMENT

    what does this mean? in firefox there is no ...

    and in other browsers, clikcing on ... there is no "T" to click on. no idea

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  2. Anonymous
    2023-04-21T12:50:41+00:00
    1. CLICK ON ...
    2. CLICK ON T
    3. SELECT SIMPLE DOCUMENT

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  3. Anonymous
    2023-04-21T12:14:11+00:00
    1. CLICK ON ...
    2. CLICL ON T
    3. CHANGE TO SIMPLE DOCUMENT

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  4. Anonymous
    2023-04-19T22:48:41+00:00

    I found that Firefox doesn't use clipboard but you can add the app. I tried it and it still didn't fix the paste issue. So I've tried everything I could think of to get the right click paste to work in Outlook while using the Firefox browser. I have now uninstalled it and will just use Chrome and Edge to access Outlook email where I was able to get it to work!

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  5. Anonymous
    2023-04-19T22:08:07+00:00

    I downloaded the Firefox browser just to see if I could find the place to turn on the clipboard. I couldn't find any of the places I was able to use in Chrome. The only thing I read to try was the following:

    The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

    Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

    To Refresh Firefox:

    1. Open the Troubleshooting Information page using one of these methods:
      • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
      • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
    2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
    3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
    4. Click Finish and Firefox will reopen.

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