Workaround for Outlook.com users experiencing duplicate Contacts after enabling Contact Sync in Teams App

Anonymous
2023-04-28T08:48:22+00:00

If you are a Microsoft personal account user and have either Teams and Outlook apps installed (and Contact sync enabled in both) or the Phone Link installed, you might observe duplicate contacts in Outlook due to a recent issue with contact synchronization. You can use the below workaround to remove the device synced contacts and all the duplicates created by this issue. 

How to Delete Device Contacts Sub-Folder1. Go to Teams App on your mobile device (iOS or Android).1. Click on your Profile Icon Home and navigate to Settings and People. ![](https://learn-attachment.microsoft.com/api/attachments/afbf6db3-0eb0-4476-af64-0923ac9dbbc2?platform=QnA device contacts in Outlook will be automatically deleted in a few days.

  • We will publish an update once the fix is available, after which users can re-enable the “Sync my device contacts” toggle in Teams.

Alternative option to manually Delete Device Contacts Sub-Folder

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2023-06-21T15:13:22+00:00

    I have the same problem... :-(

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  2. Anonymous
    2023-06-17T23:40:27+00:00

    Hello, i already deleted old emails. But i still can not receive any email. Hoping for your response. Please provide rapidly help. Thankyou.

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  3. Anonymous
    2023-06-16T20:41:34+00:00

    I have two outlook accounts and I can only get into one of them. There use to be a dropdown that would let me highlight with outlook account I want to go on to. Now I am stuck in one and can not see my other account. My client is not happy that I can not lock in. Please send me a solution

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  4. Anonymous
    2023-06-13T19:49:08+00:00

    Can't find "Profile Icon Hom"e or "settings and people"

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  5. Anonymous
    2023-06-11T02:04:53+00:00

    Im not receiving any emails!! I deleted all my emails in all boxes!!!!!

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