This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Today ads started showing up at the top of my Outlook.com Inbox. They look like emails but I can't delete or block them. In the past ads did show up on the right had side and I could live with that but I don't want them at the top of my Inbox.
I want important emails at the top of my inbox not ads. And don't tell me that this is because I have a free account. My google email account is free and it puts all ads where they belong under a Promotions tab where I can ignore them.
How do I correct this?
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is taking an advantage, I consider this an invasion of privacy, I did not give Microsoft permission to use my inbox to send adverts, If I wanted to upgrade I would have done it a long time ago. Please rectify this unwanted intrusion.
David Stapleton
Putting unwanted ads in the inbox is totally unacceptable! User should choose what goes there.
Ruth, I agree with you. It's a pain to see those email ADS, and then I inadvertently click on one and wait until the browser opens and I have to close it. How long before it's more than just one ad and your Inbox is full of ads. They can continue to use screen space on the right but stay out of my Inbox. I think I'll check on Gmail also.
Totally agee
First one i got was for wedding clothes.
The second one was for La Redoute who i have been a customer of for nearly 30 years, they send me their own emails I dont need this in my inbox. Its hard enough keeping out the junk in the first place without Microsoft legitimising junk emails on top of that.
I have the very same issue. I will give it a lttle time to see if they fix it. If not, I will be paying for a new email service without ads, but it will not be Microsoft.