This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Today ads started showing up at the top of my Outlook.com Inbox. They look like emails but I can't delete or block them. In the past ads did show up on the right had side and I could live with that but I don't want them at the top of my Inbox.
I want important emails at the top of my inbox not ads. And don't tell me that this is because I have a free account. My google email account is free and it puts all ads where they belong under a Promotions tab where I can ignore them.
How do I correct this?
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have outlook account for a very long time. This inbox ad idea is the worse thing ever. I am going to transfer my email account to Gmail if this feature is not disable. Whosoever came up with this idea forgot that you need to make your customers happy and not annoyed.
Unhappy Outlook user,
Ruth Ballantyne
this is totally disgusting.... invading the message inbox with ads which cannot even be stopped or reported as spam. is microsoft poor???? or just wanting people to change services?? what ever happened to true privacy?? i will never address any ad in my inbox!!! what else does EDGE know?? if ads are allowed into my messages, ANYTHING can be allowed. there is NO privacy NOR security. microsoft, you have screwed yourself!
I refuse to purchase anything from unsolicited ads. They are wasting their time and money with me. Also, why do they come to my inbox and not my junk mail folder?
This ad feature is not an email and is allowed and facilitated by Microsoft into our inboxes. Microsoft should provide a way to universally and freely opt out of it. Gmail is free and has no ad facilitation. Thanks.
The ad currently sitting at the top of my In-box is for Amazon.
Do Bill Gates and Jeff Bezos really need to make more money off the annoyance of we the users?
(Asking for a friend.)