Scroll bar for Outlook email contacts has disappeared

Anonymous
2022-10-17T08:23:54+00:00

I am using Outlook for the web on Windows 10

Lee

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-10-21T01:51:00+00:00

    Good to hear it can be fixed. Im still waiting

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  2. Anonymous
    2022-10-20T14:05:14+00:00

    Thank you. My scroll in people is now working, but I will update my email addresses and keep an on going excel copy off line in case this happens again.

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  3. Anonymous
    2022-10-19T18:21:50+00:00

    My scroll bar is still not working. Looking forward to it being fixed asap...

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  4. Anonymous
    2022-10-19T17:50:55+00:00

    As of this morning my scroll bar is back and I'm steaming full ahead with work!!! Shout out to everyone having that problem.. .it will get fixed!!!!

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  5. Anonymous
    2022-10-19T17:44:15+00:00

    Colleen,

    Since you are seeing this with OWA I checked and do see this is being tracked as incident EX447405. A workaround would be to use Outlook Desktop or Outlook for Mac. The service team is urgently working to fix it. Below is the update from the Service Health Dashboard:

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    Title: Some users may be unable to view all items in the People tab in Exchange Online via Outlook on the web

    User Impact: Users may be unable to view all items in the People tab in Exchange Online via Outlook on the web.

    More info: Specifically, users will only be able to view the number of people in the People tab that appear in the window when opened. Users can't scroll through to see other people.

    Current status: We’ve determined that a recent scheduled service update, applied to a section of infrastructure responsible for populating the People tab, contained a change which is inadvertently causing impact. We’ve developed and validated a fix which we have begun deploying to the affected infrastructure, which will revert the offending change and remediate impact. We expect to be able to provide an estimated time of completion by the time of the next scheduled update.

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