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My outlook.live.com quick actions moved to the far right of subject and received column and I can't move them back beside sender and subject. The quick actions appear on far right of email. I went to Mail - Customize actions -Quick actions. The template shows them on right but the screen narrative shows "Quick actions appear beside sender names and subject lines in your message list". Please help me get the quick actions back to between From (Sender Name) and Subject.
Thanks
* Pinned until 6/2/2022.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for this comment, it's an excellent one. I have sent the link to it to the unfortunate support person who has been replying to my emails - I hope that she will pass it along to the 'engineers'. If any of us have in fact been communicating with Microsoft Support, perhaps we could all do that - pass the link along.
I cannot believe how a company of this size and stature is NOT even willing to acknowledge and respond to all of our complaints. This change has absolutely no benefit to anyone using it. It is annoying, confusing, and completely unnecessary. Things were fine the way they were, but someone, with some title, in some department, decided they wanted to put their little stamp on something, and this is what we got. The old saying of "if it ain't broke---don't fix it" totally applies here. Who in their right mind could tell us why they think this was a good move? Changes are supposed to make things better---not worse, but the world we are living in now, we see how things are being shoved down our throats whether we like it or not.
I hope all 7,200 have sent them feedback. Hit the ? at the top and scroll to the very bottom where it says feedback.
That's the strange thing - WHY?? It just doesn't make any sense. I still hate it!
I wish I knew, not that it matters...yeah, I see no practical reason for the change, and would imagine it would be easy for them to undo it, and they should, given that EVERYONE is pissed. But there seems to be a blind eye to it. They don't care. Customer Service is a dead commodity.
You are probably right and Microsoft is not going to undo the change. But, is it asking too much of Microsoft to explain what the users have gained with this change. I have not heard of one advantage of the new format and could Microsoft as least comment on what they were trying to accomplish? Give us something in the form of a reasonable communication.