Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-02-01T23:19:58+00:00

    ctrl + shift + v does not fix the problem. I am no longer able to use clipboard in outlook. What the??

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  2. Anonymous
    2023-02-02T00:08:53+00:00

    When you right click on the lock icon and the window opens for the 'setting for outlook' go to the section that reads "Permissions for this site". The second line down should be "Clipboard". Make sure this is marked as ALLOW.

    You will only see these choices when you are in a browser with the mail service open.

    Hope this helps.

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  3. Anonymous
    2023-02-02T10:02:56+00:00

    Hi, thanks for your reply - but when I right click the lock symbol, and click on 'settings for outlook.live.com', all I get is a box that offers :- 'use reader when available' (which is unticked) and 'allow content blockers' (which is ticked)

    I can't do anything else, there's no drop down or other options - it's got greyed out stuff telling me I need to 'ask' for camera, microphone etc.....) :(

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  4. Anonymous
    2023-02-03T13:16:39+00:00

    MarkLeaver1 - Thank you, finally an answer!!

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  5. Anonymous
    2023-02-03T14:10:04+00:00

    Thanks Mark, but I don't seem to have clipboard option in the permissions.

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