Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

203 answers

Sort by: Oldest
  1. Anonymous
    2023-07-11T19:19:29+00:00

    I AM ALSO FACING THE SAME ISSUE. TODAY A POP-UP APPEARED. 11TH JULY 2023.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-07-11T19:23:02+00:00

    I am using edge browser not Firefox.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-07-11T19:27:13+00:00

    Iam using Edge, and I can't find a solution. H E L P.!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-07-11T20:10:08+00:00

    Sorry, instruction provided are for FIREFOX USERS ONLY.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-07-11T20:12:54+00:00

    After you have copied the material you wanted to paste,

    will it work if you use

    Ctrl shift v ( make sure the key board is not locked for Capital).

    Sorry I do not have a solution particularly for EDGE USERS right now.

    Was this answer helpful?

    0 comments No comments