Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-06-24T14:29:13+00:00

    Where is the clipboard button? I'm on a PC - thanks

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  2. Anonymous
    2023-06-24T15:15:07+00:00

    My solution was:

    1. open "about:config" in firefox (type it in the web address line where you normally type in WWW. and hit enter)
    2. accept the risk in the pop up
    3. type "clipboard" in the search line
    4. change the following settings (as shown in the picture below) from false to true (with a double klick on false -> it will change to true)

    5 restart firefox (close the PC . Wait for a few second and power up again)

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  3. Anonymous
    2023-06-24T15:43:44+00:00

    An alternative way to use the right click on the mouse to paste is to:

    Copy the item you wanted to paste first.  Move the mouse to the area you want to paste and press down the following THREE keys on the KEY BOARD ( make sure your key board is NOT locked for CAPITAL)

           Ctrl    Shift   v    ( press them together and HOLD)

    The pasted material should appear.

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  4. Anonymous
    2023-06-24T15:47:02+00:00

    An alternative way to use the right click on the mouse to paste is to:

    Copy the item you wanted to paste first.  Move the mouse to the area you want to paste and press down the following THREE keys on the KEY BOARD ( make sure your key board is NOT locked for CAPITAL)

           Ctrl    Shift   v    ( press them together and HOLD)

    The pasted item should appear.

    IF you want to restore the right click on the mouse to paste capability, try the following:

    1. open "about:config" in firefox (type it in the web address line where you normally type in WWW. and hit enter)
    2. accept the risk in the pop up
    3. type "clipboard" in the search line
    4. change the following settings (as shown in the picture below) from false to true (with a double klick on false -> it will change to true)

    1. restart firefox (close the PC. wait for a few seconds and power up again)

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    1 person found this answer helpful.
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  5. Anonymous
    2023-06-24T16:24:53+00:00

    Thanks for the help. You and many others, except Microsoft have being most helpful.

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