Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2022-10-21T20:12:48+00:00

    Well, I remember hitting the 'block' action when the pop up came, reading it too fast and incorrectly like the OP. All I need to know is where to go to fix THAT. It's got to be somewhere in the settings for Outlook but I can't seem to find it.

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  2. Anonymous
    2022-10-21T20:21:28+00:00

    I've not found it yet, but I did get it to pop up again one time and I clicked on 'allow' and it still didn't work, so I don't think you should worry that that caused the problem. I think it's just a bug in the works.

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  3. Anonymous
    2022-10-22T13:21:43+00:00

    Having the same problem. ctrl+shift+v also works.

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  4. Anonymous
    2022-10-25T10:32:33+00:00

    I'm having exactly the same problem, and it stated in the same way. Unlike previous posters, keyboard shortcuts aren't working for me though :(
    copy & paste works (for images, SharePoint links etc) as usual into a word document, just not into an email (and not from that word document into an email)
    Any suggestions welcome!

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  5. Anonymous
    2022-10-26T19:15:46+00:00

    Well, out of habit, I did the usual mouse clicks to copy and paste into an email last night AND IT WORKED. Just like it always had until up to about two weeks ago.

    So maybe try again? Seems like whatever the hang-up was has been fixed.

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