Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-04-26T22:44:02+00:00

    Go to your browser settings. Search for pop-ups. (Site Settings in Chrome).

    Look at recent activity. Select outlook.office.com and reset permissions.

    Go back to outlook and try to paste. When the pop-up appears, select allow and refresh the page.

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  2. Anonymous
    2023-04-27T05:34:47+00:00

    I just encountered this problem in the last couple of days. It is causing me delays and it is a function I must use and have used successfully for years. Now, it is a different box with limited choices and it just won't paste. I am not techy and need a solution.

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  3. Anonymous
    2023-04-27T16:43:51+00:00

    This just happened to my 360 Outlook just two days ago and still can't paste. I have tried many things to no avail.

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  4. Anonymous
    2023-04-27T17:04:28+00:00

    I hope this makes sense. Click on the padlock in the browser line.

    Click 'Site Settings"

    Click 'Privacy and Security"

    Go to 'Clip Board' and Select 'Allow'

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  5. Anonymous
    2023-04-27T17:17:52+00:00

    Hi Michael, I've been watching these postings for several months now (pages and pages of them!) - sadly some of us don't have the padlock icon so can't get to the clipboard! I've tried every other method and it doesn't work - this is a Microsoft issue and needs to be sorted soon.

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