Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-03-06T23:07:35+00:00

    Well, out of habit, I did the usual mouse clicks to copy and paste into an email last night AND IT WORKED. Just like it always had until up to about two weeks ago.

    So maybe try again? Seems like whatever the hang-up was has been fixed.

    My Outlook was working fine during the time frame of these emails but now, March 2023, my Outlook (using via the web as I am WFH, not from the app on my desktop in the office), it would not paste into the body of the email. However, I also right clicked on my mousepad (I am using a mac) and selected paste & Ta-Da! Thank you Dianne! You are life saver!

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  2. Anonymous
    2023-03-30T07:01:19+00:00

    "click on the lock icon to the left of the outlook URL and turn on Clipboard in permissions- problem solved."

    just saw this here and it worked for me.

    https://answers.microsoft.com/en-us/outlook_com/forum/all/right-click-paste-suddenly-stopped-working-in/ee707003-f6c2-4a8d-af9b-ba82581ac62a

    30 March 2023 - This has just become an issue with my outlook - I have tried all the suggestions given here, control shift v doesn't work - none work - To the security thing you mentioned, I already had that set to 'allow' so that isn't my issue - Driving me crazy - Anyone else have a solution?

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  3. Anonymous
    2023-04-13T14:03:07+00:00

    Hi MarkLeaver1,

    I had the same problem, It works.

    Thank you very much.

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  4. Anonymous
    2023-04-21T06:34:13+00:00

    Thank you s richards for your work and sharing. I could use my outlook again!!!

    SS

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  5. Anonymous
    2023-04-21T13:49:12+00:00

    This just happened to me today. It's a Chrome issue...at least in my case. I went to Chrome's settings-->Privacy and security, then scrolled down to clipboard and changed blocked to allow.

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