Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2022-10-22T13:21:43+00:00

    Having the same problem. ctrl+shift+v also works.

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  2. Anonymous
    2022-10-21T20:21:28+00:00

    I've not found it yet, but I did get it to pop up again one time and I clicked on 'allow' and it still didn't work, so I don't think you should worry that that caused the problem. I think it's just a bug in the works.

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  3. Anonymous
    2022-10-21T20:12:48+00:00

    Well, I remember hitting the 'block' action when the pop up came, reading it too fast and incorrectly like the OP. All I need to know is where to go to fix THAT. It's got to be somewhere in the settings for Outlook but I can't seem to find it.

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  4. Anonymous
    2022-10-21T15:36:37+00:00

    How strange... perhaps it is to do with the update. I'm finding I can use paste as usual in the desktop version, it's only the web app where it doesn't work. Dianne, I suggest using Ctrl+V to paste, that is working for me as a workaround.

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  5. Anonymous
    2022-10-21T15:28:48+00:00

    I am experiencing the same problem here. Oddly enough, it started the same way and around the same day as the original poster. Has anyone come up with a solution? It is definitely an issue inside Outlook, as the PASTE option works for me with other products.

    I am using Outlook on the web. Please help.

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