Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-02-18T14:59:27+00:00

    Tried that, it didn't work for me. Thanks anyway

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  2. Anonymous
    2023-02-18T14:58:04+00:00

    Control V to paste worked for me!!! Thanks

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  3. Anonymous
    2023-02-18T07:12:31+00:00

    Someone posted this a few weeks ago that if you are using an online version of outlook, you can click on the padlock in the address bar and it allows you to reset the clipboard permissions.

    I hope this helps

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  4. Anonymous
    2023-02-17T23:27:46+00:00

    When I try to do this I don't have this option. I am trying different browsers and none of them say anything about the clipboard.

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  5. Anonymous
    2023-02-17T23:23:55+00:00

    I have reported this several times to Microsoft and they don't seem to understand it is a widespread problem. I have found a few workarounds but they aren't the same as before when it actually worked correctly.

    1. If you are able to copy, then use control-shift-V to paste.
    2. Or use Microsoft Edge browser, change it to Private Mode.

    3.Or try clearing the cache in the browser and restarting.

    Periodically one or more of these workarounds fix it for awhile, but something will happen so it doesn't work and I have to retry. I have been using Outlook web for years and it worked perfectly until a year or so ago. You don't realize how often you use this feature until it doesn't work. Come on Microsoft, fix this already!

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