Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-06-23T17:39:44+00:00

    I have had the same issue June 2023 using Outlook PWA in Microsoft Edge. The only solution I found that worked, after reading many of these responses, was to open the email as a separate window. Only then could I copy and pasted either into it or out of it (I couldn't even copy and paste an address from that email into Google Maps without opening the email as a separate window, then copying the address).

    Honestly, this seems like such a convoluted way to have to do such a common, simple command. Definitely a bug that Microsoft should have fixed by now.

    Update July 6, 2023 I have found the settings and allowed copy and paste. Honestly, shouldn't that just be a standard tool already enabled? A bit ridiculous but at least I can share this with my coworkers as well.

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  2. Anonymous
    2023-06-16T18:54:36+00:00

    Thanks Tim,

    Have no idea how the "paste" function got turned off.

    Paul

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  3. Anonymous
    2023-06-14T18:04:47+00:00

    this actually worked! I've been wondering about this for months. Thank you so much!

    just toggle that clipboard button to the right. It turns blue, and you can paste again. Wonderful!

    Tim

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  4. Anonymous
    2023-06-01T12:42:55+00:00

    This just happened to me, and it's June 1, 2023.

    Chrome Browser, Mac

    Command/shift/v works, but what a pain.

    Microsoft Outlook obviously has a bug that needs to be fixed.

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  5. Anonymous
    2023-05-25T13:43:28+00:00

    It's only in Edge that it doesn't work, in Chrome it works fine. I have to use Edge for work though.

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