Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

203 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-05-14T14:11:37+00:00

    same issue as you

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-05-08T03:36:25+00:00

    Thank you, George. This worked instantly. Perfect solution! -Charlie

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-05-05T10:17:01+00:00

    It appears to me that in writing emails where you have the options for font and font size etc at the top of the screen, that the 'right click' of the mouse in the email body brings that option down into the email..thus you can have multiple fonts and sizes within an email. Not usure if that's a new 'feature' but someone has cocked up because it has disabled the ability to right click pasted content into the email...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-05-03T19:30:20+00:00

    If you are using the chrome web browser, go to Settings >Privacy & Security > Site Settings >Outlook

    Scroll to find "Outlook". Look for "Clipboard" and set to "Allow"

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-04-28T20:38:42+00:00

    When mine stopped working, before finding out the 'lock' icon thing, I found that it still worked if I double-click the email item in drafts, it opens the email in a separate window. That window would allow the crtl+V paste to work.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments