New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

160 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-05-30T16:34:50+00:00

    The web app and the windows app are different code bases.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-05-30T05:24:59+00:00

    Want it displayed next to each email address at the root/folder level, so do not have to open up each folder individually to see if there are any new messages. See picture above. Thanks for the comment.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-05-20T04:45:21+00:00

    exactly......this is totally broken if you have multiple emails/accounts

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-05-20T01:58:15+00:00

    As of May 19, 2024, the issue seems to be resolved on my end. When I hover over the number in my folder, I can see the total amount as well as the unread amount of mail I have in said folder.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-05-13T07:53:57+00:00

    From many of the replies my original issue seems to be mis-understood. Yes you can go into any mail folder with the new version of Outlook mail and view unread messages. It is at the top level where you may have several email accounts. On the left is the old Outlook Mail app where it shows the number of unread messages in the INBOX for each mailbox, on the left the new Outlook Mail app where it does not show the count of unread mail messages in the INBOX. I believe many have a problem with this basic feature change.

    Image

    Thank you for this clarification, I will never switch until this issue is resolved.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments