Use iCloud+ Custom Email Domain with Outlook for Windows

Anonymous
2022-10-27T22:44:52+00:00

Hi,

I´ve set up an iCloud+ Custom Email Domain with Apple and I wanted to use the custom domain also on the Outlook App for Windows, where my @icloud.com email address is also set up. The customer email domain works at icloud.com and also via the mail app for apple, I can send and receive mails from and to the domain. After the initial set up via the settings from icloud it got automatically added. The domain works like an "alias" for the @icloud.com email. The incoming mails are received/ and the outgoing emails are in the send folded by icloud.com. I tried to add the email as an additional mail account on Outlook, it did not establish a connection to the server. I tried to change the icloud account information via Outlook; selected iCloud account, then clicked on account settings, then manage profile, and the email account; I tried to change the email to the custom domain there, but received the same issue. Do you have any suggestions how to use the customer iCloud Email Domain on the Outlook App, so I can sent and receive mails from that domain?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-11-29T22:37:51+00:00

    https://appleid.apple.com/account/manage

    Go into your iCloud account settings and click on App-Specific Passwords. It will generate a password for you to save. Use that password for the Outlook login.

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  2. Anonymous
    2023-12-04T18:35:42+00:00

    Hi Crispin, when you send an email in Outlook, the sender field is a dropdown list. One option is to select "other email address". Just enter the external domain email address you want to send from, and Outlook will remember it. The next time you want to send from this email address, it will be available in the dropdown.

    My wife uses Outllook 365. I set up four separate Outlook inboxes for her @iCloud email address plus her three external domain addresses. When she replies to an email in an external domain inbox, the sender field shows her @iCloud email address. All she has to do is pick the correct external domain email address from the dropdown list before sending.

    If you don't want to set up separate Outlook inboxes for all your iCloud email accounts, all emails should show up in the @iCloud.com account that was used to configure the external domain email.

    Ernst

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  3. Anonymous
    2023-12-06T22:18:24+00:00

    Hi Crispin, when you send an email in Outlook, the sender field is a dropdown list. One option is to select "other email address". Just enter the external domain email address you want to send from, and Outlook will remember it. The next time you want to send from this email address, it will be available in the dropdown.

    My wife uses Outllook 365. I set up four separate Outlook inboxes for her @iCloud email address plus her three external domain addresses. When she replies to an email in an external domain inbox, the sender field shows her @iCloud email address. All she has to do is pick the correct external domain email address from the dropdown list before sending.

    If you don't want to set up separate Outlook inboxes for all your iCloud email accounts, all emails should show up in the @iCloud.com account that was used to configure the external domain email.

    Ernst

    Hey There, I tested this and it does not work. When doing this it won't send the email and it displays this error: "You don't have permission to send the message on behalf of the specified user."

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  4. Anonymous
    2023-12-08T12:37:39+00:00

    I cannot understand why alias support is not there yet, it was there in the old version.

    Alias support means to be able to add as many aliases as I want to an existing account without having to add the account multiple times with different configurations.

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  5. Anonymous
    2023-12-09T18:47:10+00:00

    Not my experience, works well here except aliases are not automatically determined by the Inbox being used as it is on the Mac. Do you have your iCloud and also the iCloud external domain email accounts set up in Outlook?

    I set up four email accounts in Outlook, one for the iCloud email account and one for each of the three external domain email addresses. Then I verified that email. is received by these four email addresses in Outlook. If you get that far, it should work just like mine.

    If your iCloud email accounts are not fully set up in Outlook, there is documentation online on how to do this. In a previous post I described the non-trivial process I followed.

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