Use iCloud+ Custom Email Domain with Outlook for Windows

Anonymous
2022-10-27T22:44:52+00:00

Hi,

I´ve set up an iCloud+ Custom Email Domain with Apple and I wanted to use the custom domain also on the Outlook App for Windows, where my @icloud.com email address is also set up. The customer email domain works at icloud.com and also via the mail app for apple, I can send and receive mails from and to the domain. After the initial set up via the settings from icloud it got automatically added. The domain works like an "alias" for the @icloud.com email. The incoming mails are received/ and the outgoing emails are in the send folded by icloud.com. I tried to add the email as an additional mail account on Outlook, it did not establish a connection to the server. I tried to change the icloud account information via Outlook; selected iCloud account, then clicked on account settings, then manage profile, and the email account; I tried to change the email to the custom domain there, but received the same issue. Do you have any suggestions how to use the customer iCloud Email Domain on the Outlook App, so I can sent and receive mails from that domain?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-03-14T11:53:37+00:00

    This no longer works (not on Mac at least) - MS Outlook will now deny the use of any icloud account due to it being a custom domain.

    Thank you Microsoft - This is about protecting the MS365 product more than helping users....

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  2. Anonymous
    2025-03-14T11:54:17+00:00

    This does indead work for email - but not for the iCloud Calendar :(

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  3. Anonymous
    2025-04-05T14:51:44+00:00

    ...

    1. in Outlook 365 go to "File > Add Account"
    2. enter john_AT_home_DOT_com as your mail address (not your icloud.com address) and make sure "i want to add my account manually" is selected under "advanced settings"....

    What do you use as a password in case of a custom domain email? It doesn't accept the generated app key nor my actual password but results with INVALIDCREDENTIALS INTERACTIONREQUIRED -error message in troubleshooting details. This is with Outlook on Windows 11 and the settings are already a bit different since there is no advaced settings -option.

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