Use iCloud+ Custom Email Domain with Outlook for Windows

Anonymous
2022-10-27T22:44:52+00:00

Hi,

I´ve set up an iCloud+ Custom Email Domain with Apple and I wanted to use the custom domain also on the Outlook App for Windows, where my @icloud.com email address is also set up. The customer email domain works at icloud.com and also via the mail app for apple, I can send and receive mails from and to the domain. After the initial set up via the settings from icloud it got automatically added. The domain works like an "alias" for the @icloud.com email. The incoming mails are received/ and the outgoing emails are in the send folded by icloud.com. I tried to add the email as an additional mail account on Outlook, it did not establish a connection to the server. I tried to change the icloud account information via Outlook; selected iCloud account, then clicked on account settings, then manage profile, and the email account; I tried to change the email to the custom domain there, but received the same issue. Do you have any suggestions how to use the customer iCloud Email Domain on the Outlook App, so I can sent and receive mails from that domain?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-28T11:44:02+00:00

    iCloud uses two types of passwords, one is to access your acccount directly from their web site at icloud.com. However, to access your emails using other applications such as Outlook, you need to create specific passwords, not only for the application itself, but also for each device you want to use. For example if you want to access your iCloud emails such as the original iCloud email "myname(at)icloud.com", or your "custom email" associated with iCloud "myname(at)mydomain.com", and you want to use both a desktop and a laptop, you need to create specific password for each device and for each account: app-specific passwords (https://support.apple.com/HT204397).

    Kind regards,

    Paco

    The password is not the problem, I can connect to the iCloud account without any issues.

    But, as I have a personal domain (@lastname.be), so no @iCloud.com or @me.com email adres, it is impossible to set up Outlook to use those emailadresses to send mails.

    The personal domain is linked to iCloud ( Use custom Domain with iCloud Mail so I don't have to pass through my isp anymore.

    As long as this is not resolved, I can't use Outlook as my default mail/calendar/...) app.

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  2. Anonymous
    2023-10-22T03:27:58+00:00

    iCloud uses two types of passwords, one is to access your acccount directly from their web site at icloud.com. However, to access your emails using other applications such as Outlook, you need to create specific passwords, not only for the application itself, but also for each device you want to use. For example if you want to access your iCloud emails such as the original iCloud email "myname(at)icloud.com", or your "custom email" associated with iCloud "myname(at)mydomain.com", and you want to use both a desktop and a laptop, you need to create specific password for each device and for each account: app-specific passwords (https://support.apple.com/HT204397).

    Kind regards,

    Paco

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  3. Anonymous
    2023-09-24T18:17:57+00:00

    Hello!

    Solution from @Stefan works in Mail app, but no in the new Outlook client.

    Tested in Windows 11.

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  4. Anonymous
    2023-08-30T23:14:08+00:00

    Also wishing they'd resolve this. The new outlook client can't even integrate anti virus scans. We're going backwards, losing features. Outlook devs have lost it.

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  5. Anonymous
    2023-08-01T21:38:42+00:00

    The link contents do not address the issue of how to manage a custom domain email address from iCloud server using an Outlook Windows client. In this scenario, the custom domain emails arrive in to the same iCloud inbox but ideally the custom domain email aliases would be handled by Outlook when replying as in Mac Mail. Still looking for that solution with Windows Outlook..

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