Use iCloud+ Custom Email Domain with Outlook for Windows

Anonymous
2022-10-27T22:44:52+00:00

Hi,

I´ve set up an iCloud+ Custom Email Domain with Apple and I wanted to use the custom domain also on the Outlook App for Windows, where my @icloud.com email address is also set up. The customer email domain works at icloud.com and also via the mail app for apple, I can send and receive mails from and to the domain. After the initial set up via the settings from icloud it got automatically added. The domain works like an "alias" for the @icloud.com email. The incoming mails are received/ and the outgoing emails are in the send folded by icloud.com. I tried to add the email as an additional mail account on Outlook, it did not establish a connection to the server. I tried to change the icloud account information via Outlook; selected iCloud account, then clicked on account settings, then manage profile, and the email account; I tried to change the email to the custom domain there, but received the same issue. Do you have any suggestions how to use the customer iCloud Email Domain on the Outlook App, so I can sent and receive mails from that domain?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-12-06T22:18:24+00:00

    Hi Crispin, when you send an email in Outlook, the sender field is a dropdown list. One option is to select "other email address". Just enter the external domain email address you want to send from, and Outlook will remember it. The next time you want to send from this email address, it will be available in the dropdown.

    My wife uses Outllook 365. I set up four separate Outlook inboxes for her @iCloud email address plus her three external domain addresses. When she replies to an email in an external domain inbox, the sender field shows her @iCloud email address. All she has to do is pick the correct external domain email address from the dropdown list before sending.

    If you don't want to set up separate Outlook inboxes for all your iCloud email accounts, all emails should show up in the @iCloud.com account that was used to configure the external domain email.

    Ernst

    Hey There, I tested this and it does not work. When doing this it won't send the email and it displays this error: "You don't have permission to send the message on behalf of the specified user."

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  2. Anonymous
    2023-12-04T18:35:42+00:00

    Hi Crispin, when you send an email in Outlook, the sender field is a dropdown list. One option is to select "other email address". Just enter the external domain email address you want to send from, and Outlook will remember it. The next time you want to send from this email address, it will be available in the dropdown.

    My wife uses Outllook 365. I set up four separate Outlook inboxes for her @iCloud email address plus her three external domain addresses. When she replies to an email in an external domain inbox, the sender field shows her @iCloud email address. All she has to do is pick the correct external domain email address from the dropdown list before sending.

    If you don't want to set up separate Outlook inboxes for all your iCloud email accounts, all emails should show up in the @iCloud.com account that was used to configure the external domain email.

    Ernst

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  3. Anonymous
    2023-11-29T22:37:51+00:00

    https://appleid.apple.com/account/manage

    Go into your iCloud account settings and click on App-Specific Passwords. It will generate a password for you to save. Use that password for the Outlook login.

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  4. Anonymous
    2023-11-27T05:33:41+00:00

    Hi Ernst

    just reading you reply (very helpful thank you)

    Email can be sent from the external domain addresses by using an alias in Outlook. In Mac Mail, the correct email address is automatically determined by the inbox being used. In Outlook, it's necessary to change the sender address manually or the default will be the host iCloud account email address.

    How do you set up the alias? I cant find it in the new Outlook.

    thanks

    Crispin

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  5. Anonymous
    2023-10-31T06:15:09+00:00

    Paco is correct, you will need to set up an application specific password (generated by Apple) just for Outlook on your computer. Without this, Outlook cannot be set up to log into the iCloud email account. It's very different from the iCloud logon.

    An iCloud email account is necessary to receive external domain email. All mail for this iCloud email address as well as the external domain email addresses ends up in this inbox on iCloud. It's easy to set up separate inboxes in Outlook for the external domain addresses or they can all be left in the iCloud email account which will need to be set up in Outlook. Rules can be set in iCloud email server that move email as it comes in to these inboxes, which will determine where the external domain emails show up in Outlook on the computer. Once Outlook is connected to iCloud email, inboxes added in Outlook are visible in iCloud email server.

    Email can be sent from the external domain addresses by using an alias in Outlook. In Mac Mail, the correct email address is automatically determined by the inbox being used. In Outlook, it's necessary to change the sender address manually or the default will be the host iCloud account email address.

    Apple ID's are also email addresses, so you already have an iCloud email account. Have you checked this inbox to see if your external domain emails arrive there? If not, then there is a problem with the external domain DNS setup.

    This is where I had a problem - the DNS code provided by Apple to redirect external domain emails to iCloud had several characters that were ambiguous with my screen font. When I switched to Courier (using a text editor) and entered the correct data, the problem was resolved.

    Works great and it's covered by the iCloud subscription.

    Ernst

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