Use iCloud+ Custom Email Domain with Outlook for Windows

Anonymous
2022-10-27T22:44:52+00:00

Hi,

I´ve set up an iCloud+ Custom Email Domain with Apple and I wanted to use the custom domain also on the Outlook App for Windows, where my @icloud.com email address is also set up. The customer email domain works at icloud.com and also via the mail app for apple, I can send and receive mails from and to the domain. After the initial set up via the settings from icloud it got automatically added. The domain works like an "alias" for the @icloud.com email. The incoming mails are received/ and the outgoing emails are in the send folded by icloud.com. I tried to add the email as an additional mail account on Outlook, it did not establish a connection to the server. I tried to change the icloud account information via Outlook; selected iCloud account, then clicked on account settings, then manage profile, and the email account; I tried to change the email to the custom domain there, but received the same issue. Do you have any suggestions how to use the customer iCloud Email Domain on the Outlook App, so I can sent and receive mails from that domain?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

53 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-08-01T21:38:42+00:00

    The link contents do not address the issue of how to manage a custom domain email address from iCloud server using an Outlook Windows client. In this scenario, the custom domain emails arrive in to the same iCloud inbox but ideally the custom domain email aliases would be handled by Outlook when replying as in Mac Mail. Still looking for that solution with Windows Outlook..

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-07-04T17:48:51+00:00

    I have the same issue when using an apple custom domain with Outlook client. The above mentioned instructions worked; however, it is only good for one apple custom domain.

    Is there an option to setup Outlook client for multiple apple custom domains without the display below?

    ******@icloud.com; on behalf of; alias@applecustomdomain

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-07-01T03:50:47+00:00

    I got this to work on iOS using the settings above but setting smtp security to TLS instead of SSL. So, use the custom email address as the email address, then use the iCloud email address as username for both imap and smtp, with app-specific pw, and the different security settings. Not sure if that solves the problem on Mac but it works for iOS.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-01-13T14:42:28+00:00

    sadly true... on a Mac Outlook I have no option

    I might call Apple and Ask.. they might have an answer

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Ben4724 4,480 Reputation points Independent Advisor
    2022-10-27T23:28:52+00:00

    Hello! Thank you for contacting Microsoft. My name is Ben and I am an Independent Advisor and as well as a long-time Microsoft user.

    I hope you are doing well. With regards to your issue with the iCloud custom domain, it may need necesarry settings to be setup on the Outlook windows mail app, here is what I found but based on the Support page of Apple which is your provider https://support.apple.com/en-gb/guide/icloud-wi...

    The link includes guide to set it up on Windows device. I hope it helps but do let us know if you have questions.

    Kind regards,

    Ben

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments