Sync calendar option keeps getting turned off

Anonymous
2023-04-05T17:44:39+00:00

I noticed that all my calendars were gone in the Android calendar app and found the reason is, for some reason, the option to sync calendars for my outlook.com account has been turned off in the Outlook app. I turn it back on and within minutes my calendars are populated again, but then hours later it gets turned off again. This started happening in the past few weeks.

Anyone else having this problem?

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

146 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-05-08T10:55:42+00:00

    Still an issue. Wake-up Microsoft!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-05-03T13:32:15+00:00

    Same problem here!

    Samsung S23 ultra
    One UI - 5.1
    Android - 13

    Outlook 4.2312.11

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-04-25T18:51:22+00:00

    It appears that MS did a staged rollout in the Google app store, which means only a small percentage will see the update right now. Developers do this to test the update, but it can take days or even weeks in some cases to see the latest version in your account, depending an how the eligible pool gets expanded over time. Visiting the Google Play store online (without logging in), confirms that there is an update as of yesterday (April 24th), although some will still see the old number (2311) as the eligible version number.

    Warning, do the rest at your own risk... I went to APKMirror and version 4.2312.9 was available; downloaded and installed it as an update when prompted.

    We'll see if this takes, since I don't want to wait to hit the lottery with MS and I missed an important meeting because of this 'minor glitch'... with my luck I'll be the LAST group to get the update.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-04-23T10:42:04+00:00

    I contacted support and was told it is a known problem with no eta on a fix. Really annoying.

    Samsung s22 ultra

    Have a user with the same issue on his Samsung at work.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-04-21T22:12:29+00:00

    Unfortunately, as Microsoft have shown no interest in this problem despite the hundreds of people with this issue, I have deleted Outlook and installed a different email client (Nine) which solved the problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments