Sync calendar option keeps getting turned off

Anonymous
2023-04-05T17:44:39+00:00

I noticed that all my calendars were gone in the Android calendar app and found the reason is, for some reason, the option to sync calendars for my outlook.com account has been turned off in the Outlook app. I turn it back on and within minutes my calendars are populated again, but then hours later it gets turned off again. This started happening in the past few weeks.

Anyone else having this problem?

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-21T07:52:27+00:00

    You don't allocate a ticket, MS do that in response to your message to them about the issue. It's more of a Helpdesk process, and helps them cross charge cost of work to users.

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  2. Anonymous
    2023-04-21T00:45:40+00:00

    I tried to do this but could not actually find a way of setting up a support ticket on the Microsoft site.

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  3. Anonymous
    2023-04-20T16:10:58+00:00

    I am not, but I do use Business Calendar which sits on top of the default Samsung/Android Calendar. However no other calendars are losing the sync except for Outlook/O365.

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  4. Anonymous
    2023-04-20T14:54:46+00:00

    I'll give this a try, would not be the first time I need to do this to resolve application issues.

    I'll also give this a try - have just applied these settings now on my S21. Fingers crossed.

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  5. Anonymous
    2023-04-20T14:07:21+00:00

    I won't say this is a 100%, but I haven't had it automatically turn off yet after a few day by removing all but one email from the outlook client.

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