Outlook keeps opening multiple windows on macbook (macOS Monterey ver 12.4)

Anonymous
2022-06-11T15:45:25+00:00

when I run outlook on my macbook air, it opens up multiple windows (up to 50) automatically. this in return freezes up my application.

i've tried to create a new account and reinstall outlook where it will run as expected for a few months and then it restarts to open up multiple windows.

this has been ongoing from running BigSur and now on Monterey.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-02T05:35:16+00:00

    Yes - I have given up and started using Macmail after agree spending 6 hours with Microsoft L2 and L3 technicians who could not fix the problem. they have lost me totally

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  2. Anonymous
    2023-05-03T17:57:53+00:00

    Hi,

    What i did is right click on the outlook app on the dock you ll all the sessions by outlook select them one by one and close.

    Worked for me.

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  3. Anonymous
    2023-04-26T12:08:20+00:00

    Same problem here. Have updated to latest version of outlook, and running Ventura 13.3.1. As soon as I open outlook I get over 50 windows of outlook open at once...Unmanageable. Microsoft please fix this issue!

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  4. Anonymous
    2023-04-08T23:27:19+00:00

    Same problem here and Microsoft seems to prefer to ignore the issue and doesn't / has not been able to provide any solution.

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  5. Anonymous
    2022-06-11T16:23:53+00:00

    Dear Martin Turpin,

    Thanks for choosing Microsoft Community.

    Based on your description, I know the issue you met. So sorry to bring you inconvenience. Please be kindly to try the following suggestions and check whether they can make any difference.

    1. You can use Outlook Reset Preferences Tool: You can try to use this tool according to ‘OutlookResetPreferences’ part of Outlook for Mac support tools. - Outlook | Microsoft Docs.
    2. Create a new profile: Please be kindly to try to create a new profile referring to Manage profiles or identities in Outlook for Mac (microsoft.com).
    3. If your outlook is not the latest version, please update your outlook.

    If the issue persists, I am willing to helo you but since your issue is about Outlook for mac , there is a teams which focus on outlook for mac's issues. So I sincerely you get in-app support in outlook for mac. The engineers there are responsible for issues about outlook for mac. Believe they can provide you further help and help you solve your problem. You can have a try according to Contact support within Outlook for Mac. Your understanding and co-operation are highly appreciated.

    Thanks for your precious time. Have a nice day.

    Sincerely,

    Katherine

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