Quick actions - location changed in inbox?

Anonymous
2022-05-03T23:13:35+00:00

Hi,

Starting today, the location of the Quick Actions has moved in the Inbox message list. They had been located between the Sender name and Subject for each message but now have moved to the far right side of the screen, which I find cumbersome to use.

Does anyone know of a way to change the location of the columns in Outlook.com or at least the location of these? The only thing I see in Settings is the ability to toggle on/off the various Quick Actions themselves (e.g. Pin, Categorize, Delete, etc.)

Thanks,

Kris .

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2022-05-05T00:47:11+00:00

    Hi lionskris,

    Greetings! 

    Thank you for posting in Microsoft Community. We are happy to help.

    Based on your description, it seems to be that you are having issues with the columns on quick actions on Outlook.com. Let's us check on this together and sort this out. Rest assured, I will do anything that I can to assist you with your concern.

    I tried replicating this issue on my end but I didn't seem to see any issues on Outlook.com. For me properly isolate this problem, I would like to ask a few questions.

    • What specific email address you are having issues with? Just provide us the domain if it is on @outlook.com, @hotmail.com, @live.com, @msn.com or something else?
    • Can you provide us a photo or screenshot of how it looks like on your end?
    • What was your last ativity on your account before this happened?
    • Have you already tried on different browsers like Microsoft Edge or Chrome if the issue is the same? In this way we can isolate if this is a specific browser issue or with the Outlook.com server.

    I look forward to your response.

    Sincerely,

    ReynaldoB

    M365 Consumer Forum Moderator

    Microsoft Community

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  2. Anonymous
    2022-05-05T05:11:25+00:00

    Hello ReynaldoB,

    Thanks for your reply.  My concern is the new location for the “Quick Actions” icons next to each item on a message list like the Inbox. 

    They had been located between the Sender name and Subject for each message but now have moved to the far right side of the screen, which I find cumbersome to use. [See image below]    

    It was far easier to move quickly through a list to delete, etc with the Quick Actions in the longstanding/original location.   Is it possible for me to customize the column layouts so I can move them back to their original placement ?

    To answer the rest of your questions:

    • My email domain is @hotmail.com…but the web address is outlook.com
    • I’ve tried on Edge, Chrome, and Firefox and same issue exists on all.

    Thank you,

    Kris

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  3. Anonymous
    2022-05-05T18:37:33+00:00

    Bring this back or be able to adjust it back in settings

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  4. Anonymous
    2022-05-05T19:58:59+00:00

    Any updates on this case?

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  5. Anonymous
    2022-05-05T23:31:41+00:00

    Hi lionskris,

    Thanks for getting back.

    I've consulted our internal team about this case and it appears that this is a feature change on the website(Outlook.com), but according to the source we have they are waiting for customer's reactions and this is the best time for you to send a direct feedback through Outlook.com website. To do that please follow this steps below.

    1. Login to https://outlook.live.com/
    2. Inside your account, click on the question mark(?) at the upper right corner then navigate Feedback at the bottom of the page.

    Sincerely,

    ReynaldoB

    M365 Consumer Forum Moderator

    Microsoft Community

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