Outlook 2019 not working with Gmail

Anonymous
2022-06-02T14:40:49+00:00

UPDATE - HAD TO DELETE AND RE-ADD AS IMAP

I received notifications that Gmail may no longer work with Outlook. However, the communication noted that Gmail will work with Outlook 2019 which I am using. Starting today, by Gmail will not work with outlook. I receive an error

Task '******@gmail.com - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] Username and password not accepted."

Is there an additional setting to make this work in Outlook 2019?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-06-02T18:51:31+00:00

I was able to get the POP mail to work again

Here is the workaround Google Support sent me.

We found a workaround for your Outlook issue. You may try tosign in with app passwords

Create & use App Passwords

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.

  1. Go to your Google Account.
  2. Select Security.
  3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
    1. 2-Step Verification is not set up for your account.
    2. 2-Step Verification is only set up for security keys.
    3. Your account is through work, school, or other organization.
    4. You turned on Advanced Protection.
  4. At the bottom, choose Select app and choose the app you using and then Select device and choose the device you’re using and then Generate.
  5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
  6. Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Once you go through that you can use the Generated Password for your POP account

Hope this helps you all

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  1. Anonymous
    2022-06-04T18:21:53+00:00

    It makes no sense, but when Google reenabled access, I did not have to turn on the second authentication business and Outlook logged into Google like it had always done before. It has been working fine ever since. I had accessed Google all along using the account password, but they changed something that they weren't supposed to from the looks of it.

    Now, I'll work on trying to figure out whether SiriusXM screwed up since their app no longer works in Windows 11 or whether Microsoft changed something with the recent updates that broke it.

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  2. Anonymous
    2022-06-07T12:08:39+00:00

    Got up this morning and this is happening again

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  3. Anonymous
    2022-06-07T12:36:27+00:00

    Hey everyone the problem is back at least for me! And this solution worked. A tip - when updating your password in outlook - select Repair and then Manually repair, and you can enter the app password. I did have to add 2 step authentication, but I should have had that already.

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  4. Anonymous
    2022-06-07T12:38:50+00:00

    Copying from a previous post - I did this and it worked. I had to add 2 step verification. To add the app password to Outlook - go via Repair and then Repair manually. Following was from a fellow warrior with this issue:

    Create & use App Passwords

    If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.

    1. Go to your Google Account.
    2. Select Security.
    3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
      1. 2-Step Verification is not set up for your account.
      2. 2-Step Verification is only set up for security keys.
      3. Your account is through work, school, or other organization.
      4. You turned on Advanced Protection.
    4. At the bottom, choose Select app and choose the app you using and then Select device and choose the device you’re using and then Generate.
    5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
    6. Tap Done.

    Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

    Was this answer helpful?

    3 people found this answer helpful.
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