Outlook 2019 not working with Gmail

Anonymous
2022-06-02T14:40:49+00:00

UPDATE - HAD TO DELETE AND RE-ADD AS IMAP

I received notifications that Gmail may no longer work with Outlook. However, the communication noted that Gmail will work with Outlook 2019 which I am using. Starting today, by Gmail will not work with outlook. I receive an error

Task '******@gmail.com - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] Username and password not accepted."

Is there an additional setting to make this work in Outlook 2019?

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-06-02T18:51:31+00:00

I was able to get the POP mail to work again

Here is the workaround Google Support sent me.

We found a workaround for your Outlook issue. You may try tosign in with app passwords

Create & use App Passwords

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.

  1. Go to your Google Account.
  2. Select Security.
  3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
    1. 2-Step Verification is not set up for your account.
    2. 2-Step Verification is only set up for security keys.
    3. Your account is through work, school, or other organization.
    4. You turned on Advanced Protection.
  4. At the bottom, choose Select app and choose the app you using and then Select device and choose the device you’re using and then Generate.
  5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
  6. Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Once you go through that you can use the Generated Password for your POP account

Hope this helps you all

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  1. Anonymous
    2022-06-09T23:27:06+00:00

    After the problem came back, I followed this and I'm back in business; don't relish having to use my phone for 2-step, but adding the app password in Outlook at least bypasses that. I did read where Outlook 2019 was NOT suppose to be affected. Yah.

    Thanks for the post.

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  2. Anonymous
    2022-06-09T22:44:02+00:00

    Thank God I found this thread as I was about ready to pull my hair out! I followed the directions above and this had my Gmail back in services. Thanks everyone for the step-by-step info.

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  3. Anonymous
    2022-06-09T07:25:29+00:00

    I can confirm, follow this steps and you will get gmail to work again. I set as IMAP
    Outlook 2013

    Thank You for giving this solution.

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  4. Anonymous
    2022-06-08T18:37:31+00:00

    Thanks, I got this to work on my personal account.

    HOWEVER, this does not work on the non-profit organization that I belong to.

    Why? We have several people in the organization that need access to Gmail and G-Drive (cloud services). So with 2-Step Verification, when these volunteers try to log in to Google, "someone" will be getting the call/text with the 6 digit code to access the account. The volunteer person trying to log in will NOT be the one getting the 6 digit code. Our "someone" will be getting it.

    Hence, this solution does not work for multiple users to a Google account's Gmail or G-Drive (cloud drive) services.

    Boo!

    I have two computers running Outlook that access the same Gmail account. I had to create an app password for each computer and make sure that the name I chose was different on each one. Following that, either computer can log onto the account with no call back for a code. This might work for you as long as the computers accessing the account remain static.

    Just to be clear, after following the procedure stated, my desktop in my office automatically boots each morning and loads Outlook which downloads the mail without the need for a 2 step authorization. That is the point of the app password. I think it may be more problematic if you are trying to download the gmail to a network server though.

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