Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-12-09T15:11:33+00:00

    Thanks Stefen, I have a Currys Care Plan & agent tried to sort it out last Friday for me remotely. It seemed to work OK for a day without Ads popping up (am not subscribed to Microsoft 365(?) then back to Ads appearing in Inbox ,delete them & then they might appear in Incoming box (?)rather than deleted.

    I cannot now access Windows Mail or previous Outlook. When I try to check inbox it seems to alternate between opening OK & "Access Denied " again.

    For some reason I tend to have my Skype open 24/7 & whether it then recognises I have signed in there & the Access Denied then opens OK.

    I wonder if my PC is a little "flaky" or Microsoft just playing at Silly B*ggers to persuade me to pay for the 365,which I only use for emailing.

    It just seems to be a company operating a form of Professional Ransonware !

    Trying the sync only shows my current email address.

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  2. Anonymous
    2024-12-15T21:20:25+00:00

    I'm still getting the "Access Denied" error message. The last update I have received was December 14th, 2024. Apparently, this is a well-known issue. I don't know how to fix it, and I'm really frustrated, especially knowing that this was the result of a system update!!! Oddly enough, my android phone Outlook is fine, probably because, I suspect, it's still using an older version of Outlook.

    Ya think maybe someone can produce some clear instructions on how to fix this issue for those of us who aren't as tech savvy as some users?

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    3 people found this answer helpful.
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  3. Anonymous
    2025-01-06T16:41:50+00:00

    i cannot access powerpoint and msword its says my subscription is expired so i try to update but its does not do anything

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  4. Anonymous
    2025-02-05T18:32:14+00:00

    Just chiming in to say this error is still happening-- it is happening to me right now. Like others, I will just switch back to the old Outlook because there does not appear to be any other way to resolve this.

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  5. Anonymous
    2025-02-26T09:48:54+00:00

    I cannot log on to microsoft outlook email, access denied?

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