Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-11-15T08:13:51+00:00

    Strange enough, it seems to have been FINALLY fixed with last update on 13-Nov-2024! At least, it is 2 days/nights it didn't happen anymore...

    È disponibile la versione di Microsoft Outlook 1.2024.1107.100 (Production). La versione del client è 20241101001.27.La versione di WebView2 è 130.0.2849.80.

    Win 11 23H2 (22631.4460).

    EDIT: after 10 days I can say they finally fixed it. On resuming laptop from Sleep/Hibernation Outlook NEW will correctly reconnect, no more Access Denied.

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  2. Anonymous
    2024-11-18T05:06:25+00:00

    i seemed to have found the issue for me at least. it was my anti virus that was causing this. i simply turned it off and then opened outlook again and it worked.

    but to stop it from happening again I deleted the folder that keeps the reports folder. and restarted and it works with my anti virus on.

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  4. Anonymous
    2024-12-08T23:29:53+00:00

    Well, I started having this issue a couple days ago and I don't know what caused it. New Outlook will open just fine. I can get a list of emails and delete them, and background notifications work. Trying to open one is where things get strange.

    The first email I try to open will open, but then close quickly. Trying to go back to my account will tell me I need to sign in. Trying to sign in will give me the error 0x80049dd3 and tell me to try again later.

    My workaround after reading this thread is to open an email, go to the view tab, press the sync button, then go back to the inbox. After that it'll let me open emails normally again until the next time I open the app. Having Edge open bypasses this entirely, but having a browser open so your email client which is also a glorified standalone browser can open an email is just ridiculous.

    I suppose I'll just do this until it fixes itself if it ever does. Software is weird like that. At least the website works, so it's not the end of the world. I just like knowing why things happen.

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  5. Anonymous
    2024-12-09T05:58:51+00:00

    So I don't know if this will work long term or for everyone but here is my work around.

    Pressed windows key

    under recommended apps it showed outlook classic as frequently used

    I went to my task bar and removed the new outlook from the task bar. (right click then remove from taskbar)

    Then pressed windows key again, right clicked on outlook classic and then clicked on pin to task bar.

    Since then when i click on outlook icon on task bar, the classic outlook opens.

    Hope this works for you.

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