Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-10-09T18:02:14+00:00

    In the past I was internal beta-tester for Windows 7 with Microsoft Italia, and I successfully reported some bugs involving Settings crashes and more, fixed before the final public release. Everything was coordinated and overseen directly by a Microsoft Windows manager for a small team of selected advanced users. We were also invited, at the end of beta-testing, to visit Milano's Microsoft campus... It was an interesting experience.

    Unfortunately I must say today I see much less attention to meaningful and techy bug-reports and a lot of efforts in the UI area, icons, and the look in general of the OS...

    Back in topic...

    The ACCESS DENIED issue I was talking about is reproducible on laptops set to S3 sleep mode + hibernation (not using hybrid sleep or hybrid sleep 2.0 AKA Modern Standby, with Fast Boot disabled), leaving Outlook (New) running in background launched iconified in the tray (Hide When Minimized option selected from the tray icon).

    On resume after sleep or hibernation 4/5 times if you re-open Outlook (New) you'll find the program "stuck" (won't collect mails anymore, but everything works fine and the app is not freezed) with ACCESS DENIED error as in the pic above:

    This has been reproduced and confirmed at least by 7 collegues/friends. I hope I've satisfied your curiosity.

    Thanks for the thorough answer! 😁👍💻

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  2. Anonymous
    2024-10-12T16:16:02+00:00

    it is October 2024 and this is still happening.

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  3. Anonymous
    2024-10-13T02:05:45+00:00

    How do you revert to the old version?

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  5. Anonymous
    2024-10-13T15:56:29+00:00

    it is October 2024 and this is still happening.

    I haven't encountered any ACCESS DENIED error or a repetitive / pointless SIGN IN request in my NEW Outlook for several weeks.

    NEW Outlook is a key part of very big 24H2 update, generally available from October 1, 2024 (it's only for Windows 11). Microsoft's intention is to introduce NEW Outlook to all Windows users later this year.

    And ... I tested today - I can no longer go back to the "old" version = Classic Outlook, because in my NEW Outlook there is no longer a slider in the upper right corner --> Microsoft has probably prevented going back to the "old" version, as it previously planned to do at some point.

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