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I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.
I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I agree Glenn.
Access Denied this morning so I have to click on view then sync to get latest emails as it's not automatcic like the good old Mail App that I still use as well as the AOL web browser version.. You'd thought Microsoft would have sorted this by now as they are supposed to be the leaders in AI!!!
What does can't find the project that sent this link . I keep getting this error message every time I try and open up an old email from my archive folder>
This issue has been going on now for more than 12 months and still Microsoft has failed rectify the problem that THEY created. What does that say about MICROSOFT. Events over the last few days has clearly illustrated that creators of software fail to properly test their system upgrades prior to installation. Obviously Microsoft once more has failed to properly system test 'Outlook new' It is noteworthy that non of the so called 'Microsoft Experts' which infest this forum have remained mute on this issue.
This problem happens 99% if you leave Outlook New overnight with Sleep + Resume the day after, and then you'll find Access Denied error in Outlook New. The solution at this point for me is easy: just quit and restart Outlook New, but is a shame MS has never fixed this problem (first versions of Outlook New were not affected!) after 1 year.
**** software and lazy support, avoid it at all costs. At present is ranked 2.4/5 on MS Store which is still too much.
Thanks for your replies Dave3 and Hexaae. As you both say Microsoft are useless at sorting and checking out their software Apps such as the New Outlook that I'm using as a replacement for the Mail App that works OK after the sleep mode. Why isn't New Outlook the same?. We shouldn't have to quit and do a restart each time should we. I've contacted MS support and all they say is New Outlook is still under development and testing. Glad I'm not using Crowdstrike!!