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I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.
I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanx. I believe you could help out a lot of ppl by showing what setting exactly needs to be changed to make Edge sign in on Windows startup. The culprit seems to be right there.
I have already deleted the new outlook app. There are more reasons for me to move to Google, so i'm not gonna spent more time on it :)
@David_George:
Some advice for the Independent Advisor…
The new Outlook doesnt use or support PST files, which is one of the many reasons that I and many others have stopped using it.
My advice:
If you are using Microsoft based email accounts, including Exchange Online, outlook.com or hotmail.com, stay with the old version of Outlook app (as included with Microsoft 365 desktop apps.
If you are using Google email accounts (gmail etc) your best bet is to use Thunderbird, or webmail.
If you are using PST files, or POP, AVOID THE NEW OUTLOOK APP AT ALL COSTS!!!!!
Hello David,
Perhaps you can help me with the following issue:
I am having an issue with Outlook that started with a corrupt .OST file. This was caused by one of my clients messing with the email account he created for me under his domain. I had added it to my Outlook and it was working without any issues until Friday. That is when he corrupted the file - I'm not sure exactly what he did. Initially all of the emails associated with that account were deleted from Outlook and then they re-populated. At that point my Outlook shut down and I was not able to open it. It generated a message that the .OST file associated with the aforementioned email could not be opened. Researching the issue, I found that the only solution was to use the Registry Edit to delete the Profile and re-configure Outlook. I did that and Outlook opened.
I then reconfigured my personal Gmail account and it re-populated all of my personal/work emails. However, two things occurred: 1) Outlook created a duplicate .OST file of my Gmail address, adding a (2) at the end of the file name; 2) I cannot send any emails. I get the following message:
Task '******@gmail.com - Sending' reported error (0x8004010F) : 'The operation failed. An object cannot be found.'
I have been trying to find out how to restore the original .OST file from last Friday before my client corrupted the folder. I cannot find how to do that in any forums.
Any assistance would be deeply appreciated!
Can you Clarify what MS would consider as little or no time?
Issue persisting.
New Outlook - Access Denied
Terrible upgrade, terrible roll-out, terrible service
No idea how to fix and all advice assume a computer expert not a user.
I was reverting to my old Outlook and now no longer even have the choice
time to start looking for another provider