Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-20T09:01:02+00:00

    Cant believe this has been going on for over a year now. I use old Mail App which is working fine at the moment but will be going later this year.

    When I first access New Outlook Access Denied appears. If I go to deleted items and then back to inbox I can access emails but have to press sync in View to get latest emails that have appeared in Mail App and Web Browser version without a problem.

    I'm using AOL email IMAP account. Have deleted and added acouunt using AOL IMAP 16 code password and still the same problem. Using Windows 10 but can't upgrade to Windows 11 not enough storage!! Every software update needs more storage. Techies should learn to be frugal with software development like they did in the old day!!

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  3. Anonymous
    2024-05-20T18:38:31+00:00

    NO it was not helpful at all!! The LATEST NEW OUTLOOK is worse than the last NEW OUTLOOK! Can't revert to the classic cause this is a new laptop and there's no old to revert to!

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  5. Anonymous
    2024-05-21T08:54:39+00:00

    Thanks for your comments Jari. I use Chrome not Edge and don't have old Outlook only new version.

    I'll just have to wait until MS get rid of the Mail App. I can toggle between old Mail App and New Outlook. I think I'm the only one of my friends that use third party apps for emails. Most of them are on G mail and use the built in gmail app. I have AOL web browser on phone anyway so I'm wondering why bother with MS Mail Apps. End of an era I suppose.

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