Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-04-25T12:24:01+00:00

    I'm being forced from something that works and has worked well for a long time to something that is broken. Keep getting random Access Denied messages on both my PC and laptop computer. Now attachements are randomly dissappearing in drafts and might or might not be sent! I just wish now I could ditch my Microsoft email account which I'm using for nearly 25 years!

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  2. Anonymous
    2024-04-26T09:04:55+00:00

    Hi, everyone.

    Just make sure you are signed in Microsoft Edge before starting the New Outlook.

    That should resolve the issue.

    Thank you so so much for this message, spent a few hours trying to fix this when it broke after the release of the new family safety annoyance. And this seems to have fixed the issue instantly :D

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  3. Anonymous
    2024-04-30T17:50:30+00:00

    This is the correct answer. Go to Outlook via Edge.

    It is just unbelievable that MS leaves you in the dark with this. For those wizz kids it might be logic, for the rest of the world it is not.

    Go play outside for a while and meet some people !! You might learn that there is another world out there.

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  4. Anonymous
    2024-04-30T21:01:51+00:00

    This is the correct answer. Go to Outlook via Edge.

    It is just unbelievable that MS leaves you in the dark with this. For those wizz kids it might be logic, for the rest of the world it is not.

    Go play outside for a while and meet some people !! You might learn that there is another world out there.

    I can confirm this. However for some reason i get logged off from Edge all the time...

    Well it's time for another email solution anyway, I just can't stand those ads "disguised" as emails...

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  5. Anonymous
    2024-05-05T03:11:27+00:00

    Just thought I'd add in my 2 cents.
    I only used the web version of outlook for a VERY long time, back when it was hotmail.com
    This week I started getting this issue on the web version...that everyone seems to say works perfectly.

    So I switched to the outlook app on PC. Worked fine for a day, now I have the issue there too.
    Really? Still no resolution to your mail app, microsoft?

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