Access Denied in New Outlook

This might be of use to some users. I was having the same trouble with one of our accounts, and couldn't resolve it following any of the troubleshooting steps that had been provided. These are the steps I took:

1. Force a sign out of all sessions in the Microsoft 365 admin center for the impacted user account
2. Remove the account from Outlook
3. Close Outlook
4. Open Outlook and add the account again

I believe it would probably also work without removing the account, and by simply re-entering login credentials, but we're a few hours in, and the account is now working perfectly again. Hope this helps!

Hello,

In case of this scenario : The error is usually reported after a Windows upgrade or major update.

What should i do ?

Thanks in advance

Facing the same issue - March 2024. Office 365 Home subscriber, Windows 11 22H2, an outlook and 2 gmail accounts.

The new Outlook is a really tough sell with this much trouble switching over. I started with this subscription years ago, and I still don't have everything working on the desktops, iPhones and iPads.

It seems that the way forward is a Macbook + iCloud + web apps such as Notion or Google Sheets/Docs.

So why is this issue still not fixed? On my previous win 11 pro install i had this ****, i have reinstalled windows 11 2 weeks ago (for other reasons) it went good for 1 week and now i have the same **** "acces denied" and need to relog to get the same **** within 1 minute.. i NEED to acces my email on my pc to download stuff, it is starting to work on my nerves! There also NO option to go to the older version of outlook! FIX THIS NONSENSE! Since your'e "in little or no time this will be fixed" we are 1 year further now!

Sorry for being a bit rude but yall need to fix this because this is anoying AF! Or let us download the older version of outlook!

Stop being lazy and fix it!

Have a great weekend

Outlook is behaving again, for no apparent reason. I have a pet peeve. If I could influence Microsoft, I would love to manage user menu standards across Windows and Microsoft apps. It seems as though each iteration from Windows 3.1 has gotten worse. Menus and settings are scattered across pages at random, differently for each setting and app. Menu options with the same names as each other behave differently. The Control Panel Settings are a complete mishmash, with access to Options hidden away. The massively larger registry seems to be increasingly recommended for editing to solve problems. How hard would it be for Microsoft to set and maintain some standards in menus. They might even set optional standards for major app providers for major categories of applications. For example, look at collaboration applications. Teams, Webex, Skype, Slack, Google Meet etc scatter their settings and inputs with no concern for a standard for users. There is probably an Answers page about this.