Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

162 answers

Sort by: Most helpful
  1. Anonymous
    2024-04-25T12:24:01+00:00

    I'm being forced from something that works and has worked well for a long time to something that is broken. Keep getting random Access Denied messages on both my PC and laptop computer. Now attachements are randomly dissappearing in drafts and might or might not be sent! I just wish now I could ditch my Microsoft email account which I'm using for nearly 25 years!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-04-23T06:26:16+00:00

    So my issue was solved by itself for a while, and now since just now i have this same damn issue.. Are they all drunk at microsoft? What are they even doing there? It is really starrting to pissing me off what a ****

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-26T06:58:41+00:00

    I started experiencing this problem today. It appears to have been the result of an automated Windows Update (for Windows 10).

    As many have already stated, the problem seems to be tied to New Outlook. If I revert back to Old Outlook, it works perfectly fine, but as soon as I try to enable New Outlook again, the problem re-appears.

    I've been using New Outlook for over a year, so it's quite surprising to be affected out of the blue. Perhaps some Windows 11-specific security changes were retroactively pushed out for Windows 10 as well? It seems that most users in this thread are running Windows 11.

    Another alternative that works for me is to use the browser e-mail services instead. So if you truly need to access your mailbox asap, this could be the way (if reverting back to Old Outlook doesn't cut it, that is).

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-03-12T00:28:48+00:00

    This might be of use to some users. I was having the same trouble with one of our accounts, and couldn't resolve it following any of the troubleshooting steps that had been provided. These are the steps I took:

    1. Force a sign out of all sessions in the Microsoft 365 admin center for the impacted user account
    2. Remove the account from Outlook
    3. Close Outlook
    4. Open Outlook and add the account again

    I believe it would probably also work without removing the account, and by simply re-entering login credentials, but we're a few hours in, and the account is now working perfectly again. Hope this helps!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-02-12T13:20:51+00:00

    I am getting exactly the same error. I think nobody works on that error, it seems that it has been going on for months!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments