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I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.
I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just chiming in to say this error is still happening-- it is happening to me right now. Like others, I will just switch back to the old Outlook because there does not appear to be any other way to resolve this.
i cannot access powerpoint and msword its says my subscription is expired so i try to update but its does not do anything
Thanks Stefen, I have a Currys Care Plan & agent tried to sort it out last Friday for me remotely. It seemed to work OK for a day without Ads popping up (am not subscribed to Microsoft 365(?) then back to Ads appearing in Inbox ,delete them & then they might appear in Incoming box (?)rather than deleted.
I cannot now access Windows Mail or previous Outlook. When I try to check inbox it seems to alternate between opening OK & "Access Denied " again.
For some reason I tend to have my Skype open 24/7 & whether it then recognises I have signed in there & the Access Denied then opens OK.
I wonder if my PC is a little "flaky" or Microsoft just playing at Silly B*ggers to persuade me to pay for the 365,which I only use for emailing.
It just seems to be a company operating a form of Professional Ransonware !
Trying the sync only shows my current email address.
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i seemed to have found the issue for me at least. it was my anti virus that was causing this. i simply turned it off and then opened outlook again and it worked.
but to stop it from happening again I deleted the folder that keeps the reports folder. and restarted and it works with my anti virus on.