Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-16T18:32:00+00:00

    As of today my Outlook works fine again, without me doing anything (besides using the web interface as a workaround). It seems Microsoft is rolling out the patch that was mentioned above, and maybe it's not simultaneous for everyone. (Just to give you a bit of cautionary optimism)

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  2. Anonymous
    2024-04-16T18:21:38+00:00

    Hello Golfer! Hello! My name is David, and I am an Independent Advisor.

    I'm sorry to hear you're having this problem, and I hope I can assist you in finding a satisfactory solution

    Outlook stores the mail items in an Outlook data file, i.e., OST or PST, based on your email account type. If you have configured a POP (POP3) email account, the mail items are stored in a Personal Storage Table or PST file (also known as a personal folder). When you start Outlook, it fetches the information stored in the PST file and displays it in Outlook, such as your emails, contacts, attachments, tasks, notes, calendar items, etc. However, if the PST file is damaged or inaccessible, Outlook may fail to read or access the File and display the following error "Access denied". The error is usually reported after a Windows upgrade or major update. However, it may also occur due to the following reasons,

    PST corruption
    Oversize or large PST file
    Damaged Outlook profile
    Virus or malware intrusion
    Faulty or incompatible Add-ins
    Storage drive issues
    Encryption

    You can follow the guide below to fix:
    https://community.spiceworks.com/how_to/183062-...

    Do not hesitate to send a message if you need further assistance
    Regards

    I read a little more closely your answer, which you gave on 30 May 2023.

    I want your reasoning, why you provided these instructions (Feb 8 2022 = also very OLD information) for this problem:

    How to Fix the Error “Outlook File Access is denied. You Do Not Have the Permission”?

    Excerpt from this instruction: "The methods discussed in this article can help you Troubleshoot and fix the "Outlook File Access is denied. You Do Not Have the Permission" error in Outlook 2019, 2016, 2013, 2010, and 2007"

    These extensive and complicated instructions you have given are just not helpful at all with this NEW Outlook problem!

    Read my texts 5.4.2024 + 16.4.2024!

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  3. Anonymous
    2024-04-16T11:52:54+00:00

    Nothing In This Chat has worked so i feel its a definite problem with Outlook .

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  4. Anonymous
    2024-04-15T11:25:10+00:00

    I am another person affected by this problem since last week. The workaround from @JariVolanen did not help. I am currently in a support chat. According to support is a known issue and engineering team is currently working on the solution. Below is the workaround from Microsoft, which did not solve the problem for me.

    Best regards

    Andreas

    Workaround Microsoft:

    1: Remove the account from all devices and then add it again.

    1: Open the new Outlook and navigate to Settings > Email Accounts.

    2: Select Manage for the account you want to remove.

    3. click Remove under the account.

    4. when prompted, select "Remove from all devices" and wait 10 minutes for this process to complete.

    5. close new Outlook

    Once Outlook is closed, launch the OneDrive app, sign out and sign in to the OneDrive app on the device.

    Restart Outlook and navigate to Settings > Email accounts > Add account.

    Enter the email address and then select Next.

    Select Next to add the account

    When you have finished, check that the problem has been resolved.

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  5. Anonymous
    2024-04-14T15:20:00+00:00

    Thanks a lot!

    This makes sense, as the new Outlook app is a progressive web app (see e.g. https://www.tigren.com/blog/outlook-pwa/ and https://learn.microsoft.com/en-us/microsoft-edge/progressive-web-apps-chromium/) which uses Edge under the hood.

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