Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-20T22:15:28+00:00

    This issue has been going on now for more than 12 months and still Microsoft has failed rectify the problem that THEY created. What does that say about MICROSOFT. Events over the last few days has clearly illustrated that creators of software fail to properly test their system upgrades prior to installation. Obviously Microsoft once more has failed to properly system test 'Outlook new' It is noteworthy that non of the so called 'Microsoft Experts' which infest this forum have remained mute on this issue.

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  2. Anonymous
    2024-07-01T09:35:29+00:00

    I agree Glenn.

    Access Denied this morning so I have to click on view then sync to get latest emails as it's not automatcic like the good old Mail App that I still use as well as the AOL web browser version.. You'd thought Microsoft would have sorted this by now as they are supposed to be the leaders in AI!!!

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  3. Anonymous
    2024-07-01T04:52:18+00:00

    New Outlook - Access Denied

    Terrible upgrade, terrible roll-out, terrible service

    No idea how to fix and all advice assume a computer expert not a user.

    I was reverting to my old Outlook and now no longer even have the choice

    time to start looking for another provider

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  4. Anonymous
    2024-05-27T12:17:52+00:00

    Just happened to me again! When the new Outlook launches, I briefly see the number of unread emails in all 8 of my email accounts, then it immediately switches to show microsoft hotmail account only. All 7 of the other gmail, yahoo, apple, etc. require sign-in. I don't remember the passwords and most of them require an app-specific password.

    Microsoft online help could not help other than to reset new Outlook and sign in to all the other accounts again. A Miscrosoft Subject Matter Expert called to say the same thing. They can't (won't) fix it.

    I am running Windows PC that does not meet upgrade requirements. I guess that I will have to relearn Apple Mac and give up on Microsoft. At least, Apple can do emails.

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  5. Anonymous
    2024-05-11T07:15:34+00:00

    Same old problem. Any solutions submitted by so called advisors are so complex they need an expert to decode them. New Outlook is rubbish, and it seems that Microsoft are doing everything they can to disable alternatives to force us to use it. How come that such a big (and expensive) organisation cannot make a customer friendly piece of kit? I think that they lost contact with the real world ages ago.

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