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My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.
Thanks for any help with this!
--Eric
= = = =
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I also use Firefox and if you set up the quick key per the screen shot in my earlier reply, it will work for you. You can use your pinky and thumb on one hand, but I agree they need to bring back the super useful arrows that you can just click on!!!
I hope Microsoft sees your message.
I am using Mozilla Firefox and have had the same issue for a week. As I have a disabled hand, any extra moves are not helpful.
Thank you!
I'm using Edge as well. Make sure you have shortcuts enabled:
The up and down arrows for next and Presly diapered on June 28. Try to use short cuts for key bind don't work on Hotmail/Outlook for me. I'm using Microsoft Edge.