What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-28T08:28:11+00:00

    Miss arrows too. Using Updated windows and Edge.

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  2. Anonymous
    2022-06-28T07:31:43+00:00

    It would be great if the case of the missing arrow buttons could be resolved. A shortcut that involves 3 keys and 2 of them being so similar to the zoom feature on Mac is not ideal. And if the 'long way' only involves 2 mouse clicks, 3 simultaneous keystrokes isn't too helpful.

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  3. Anonymous
    2022-06-28T01:33:23+00:00

    Hi Momo,

    Many thanks for your reply; it has solved my problem and I'm very glad to see the complete list of keyboard shortcuts. I take it that there isn't a way to restore the up and down arrows. Too bad but I don't really mind since I'm used to using keyboard shortcuts.

    FYI, I typically use Chrome as my browser. Occasionally I find that Chrome doesn't work well with some webpages, so I switch to Safari and that generally solves the problem.

    Again, many thanks for your help!

    --Eric

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  4. Anonymous
    2022-06-27T19:51:03+00:00

    I have the same problem. I'm using Edge.

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  5. Anonymous
    2022-06-27T18:15:45+00:00

    Same problem

    Not all users though. It's random

    Using Chrome or Edge, both on latest version.

    South America servers

    Some users are going nuts! Fix ASAP!

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