Not receiving desktop notifications in 'New Outlook'

Anonymous

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.

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93 answers

Anonymous

2024-07-30T06:44:07+00:00

Microsoft just woke up and the New Outlook feedback tool now tells you that it's a known issue and they "Working" on a fix.

Microsoft... When people tell you they don't want your new buggy stuff, the solution is NOT to force it on people.

New Teams was supposed to take less ressources and it doesn't. New outlook was supposed to be simpler, and it's not.

Just stop and keep what's working.
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Anonymous

2024-08-07T14:37:19+00:00

I tried a lot of different solutions and at last I read the above post. I will wait now.
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Anonymous

2024-08-07T15:42:30+00:00

great news mine started working again
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Anonymous

2024-08-07T15:55:57+00:00

Still no luck for me

Client Version is 20240719002.23

Is there a way to check for updates? I haven't found one?
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Anonymous

2024-08-07T17:25:48+00:00
here could be several reasons why Outlook isn’t notifying you of new emails. Here are some common troubleshooting steps you can try:
1. Check Outlook Settings:
  
  Ensure that the “Show new mail desktop alert” option is turned on. You can find this by going to File > Options > Mail > Message arrival^1^.
2. Windows Notification Settings:
  
  Make sure notifications are enabled for Outlook in Windows settings. Go to Settings > System > Notifications and ensure that notifications for Outlook are turned on ^2^.
3. Focus Assist/Do Not Disturb:
  
  Check if Focus Assist (Windows 10) or Do Not Disturb (Windows 11) is turned off. These settings can block notifications ^2^.
4. Battery Saver Mode:
  
  If your device is in Battery Saver Mode, notifications might be disabled. Ensure Battery Saver is turned off in Settings > System > Power & battery^2^.
5. Teams Status:
  
  If you use Microsoft Teams, make sure your status isn’t set to “Do not disturb,” as this can affect Outlook notifications ^2^.
6. Outlook App:
  
  If you’re using the Outlook app, ensure that notifications are enabled within the app settings. Go to Settings > Mail > Notifications and adjust the settings as needed ^3^.
If you’ve tried these steps and still aren’t receiving notifications, it might be helpful to restart your device or reinstall the Outlook app.

Is there a specific step you’d like more details on?

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