Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-06-17T11:09:25+00:00

    Justin,

    I am 75 and not a computer buff. So, I don't understand step 4.

    "second step: outlook.

    Thanks,

    Michael

    Hello, Michal

    I might have expressed myself incorrectly.

    Step 4 is meant to paste the Outlook shortcut from Step 2.

    Thank you for pointing out the issue. I have revised my post. I hope it helps you.

    If you have any issues, please email me anytime

    Best wishes

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  2. Anonymous
    2024-06-17T12:05:29+00:00

    Thanks you.

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  3. Anonymous
    2024-06-17T13:14:04+00:00

    Thanks you.

    You're welcome.

    I'm glad to help you solve the question and also hope you can help more people in need.

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  4. Anonymous
    2024-07-06T19:40:44+00:00

    justin bob,

    I did the steps you gave me.

    First, The only Outlook listed in step #1 is dated 11/12/2022. That is the date I bought this new laptop. I do not see a newer outlook. I selected or copied it and continued, with step #3 and at restart, the old outlook came up.

    Where do I find NEW Outlook?

    Michael

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  5. Anonymous
    2024-07-06T19:57:50+00:00

    Justin,

    Maybe this will help. I have an icon labeled Outlook and another labeled Mail. The one labeled Mail is the one that only one that updated to New Outlook with NO option to go back to Old Outlook. Could this be causing confusion or conflict? And the only notification I received was from One Drive showing me pictures from this day in history.

    Michael

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